Useful information about the HomeDX app

To perform a test via homeDX, you only need 3 things in addition to your phone or tablet:

1. an identification document (only necessary if you are using it for the first time)
2. a SARS-CoV-2 antigen rapid test
3. a pen for transferring the security PIN to the test cassette (e.g. a ballpoint pen)

We want to confirm that you performed the rapid test yourself and not someone else. Therefore, we compare the photo on your ID card with your video of the test performance and then send you a certificate of results issued exclusively to you.

In the event of a positive test result, your contact details must also be sent to the relevant health authority. In addition, we then need your contact details in order to be able to initiate the further steps for checking the result by means of PCR testing.

Your data will only be collected for the purpose of proving your identity and for checking your test performance and the test result. The data is stored on a German server for this purpose only. The precautions for the security of your data meet the highest German standards. The photos of your identification document are deleted immediately after the first test evaluation.

You get the result of your test directly in the app after the review. If necessary, refresh your view to see the current status of your assessment. You can get the PDF certificate by clicking on the QR code and selecting it. You will not receive any information by mail.

During the day between 7 a.m. and 10 p.m., certificates are issued within 30 minutes on average. Outside these hours, you must expect longer feedback times.

You can perform a test at homeDX at any time. However, outside core hours (7 am – 10 pm) we cannot guarantee immediate certificate issuance.

If we have collected a positive rapid antigen test, our health professionals will contact you immediately. All further steps will be carefully discussed with you. Please place yourself in self-quarantine. We will send you a collection kit for the PCR confirmation test to be performed immediately.

Our test certificate complies with the certificate requirements of the EU as well as cooperating countries such as Switzerland. It is currently written in German, English and Spanish.

HomeDX is currently available in German, English, and French. The pdf certificate is written in German, English, and Spanish. Additional languages will be available in the future.

Currently you can only pay with a QR code from our partners. Soon we will activate more payment options.

Currently, homeDX only offers paid tests on COVID-19.

Authentication via an ID document only needs to be performed once. To do this, take a photo of the front and back of your ID card or the corresponding information in your passport. You can then take or upload a photo of yourself. After successful identification, this serves as a matching image for all further tests at homeDX.

Identification by means of an ID document is normally only necessary for the first test. After that, your profile photo is used for identification. If this is not good enough or you change your master data in the profile, a new identification by means of an ID document will be necessary.

We recognize all identification documents that contain your personal data (name, date of birth, photo) and have a current limited validity. Please note that driver’s licenses without expiration date are not acceptable for identification. You have the option to provide an ID number, which will be issued on the test certificate. Therefore, especially when traveling, we recommend that you use the document that you present at the start of your trip or when crossing the border.

The indication of the ID number is optional. Some countries require this to be noted on the test certificate when entering the country. You can also store the ID number subsequently in your profile data. In this case, you will have to identify yourself again the next time.

Your data will only be collected for the purpose of proving your identity and for checking your test performance and the test result. The data is stored on a German server for this purpose only. The precautions for the security of your data meet the highest German standards. The photos of your identification document are deleted immediately after the first test evaluation.

You can change your profile data via the tab at the top right in your login area in the app. If necessary, identification by means of an ID document will then be required again when you retest.

To perform a test via homeDX, you only need 3 things in addition to your phone or tablet:

1. an identification document (only necessary if you are using it for the first time)
2. a SARS-CoV-2 antigen rapid test
3. a pen for transferring the security PIN to the test cassette (e.g. a ballpoint pen)

You can use any end device with a camera and Internet access for the test. We recommend using a mobile end device such as a tablet or smartphone because it is easier to align the camera correctly than with a laptop. We also recommend using a stable WLAN connection.

We only accept SARS-CoV-2 antigen rapid tests for the pharyngeal and/or nasal cavity that are approved by the Federal Institute for Drugs and Medical Devices and additionally tested by the Paul Ehrlich Institute. As a rule, this applies to all rapid tests available on the German market.

The four-digit security PIN is generated anew for each test and is displayed below the sample image during the test. Transfer it legibly with a pen to the test cassette. If the PIN is missing, incorrect or illegible, your test will be rejected by our evaluators.

You must film the entire test procedure from material collection to the end of the incubation period of 15 minutes. It is important that you perform the swabbing, dissolving and dripping in the field of view of the camera and that the test cassette does not leave the image after the dripping. You yourself do not need to be in the picture during the incubation period. After the 15 minutes have elapsed, hold the test result briefly in the camera again.

It is possible that a call interrupts the test procedure. If you have then already started the test, you will have to start again from the beginning with a new test kit. Therefore, do not accept any calls and ideally set the “do not disturb” function on your cell phone.

You get the result of your test directly in the app after the review. If necessary, refresh your view to see the current status of your assessment. You can get the PDF certificate by clicking on the QR code and selecting it. You will not receive any mail from us.

The digital certificate, which can be seen directly in the app, is currently valid for 24 hours. The PDF certificate can be downloaded and saved offline within these 24 hours. This records the test time. The validity depends on the requirements of the respective authorities.

The digital certificate in the app contains your name, your profile photo, and a QR code that confirms the validity of the certificate. The certificate in PDF format contains your personal identification data (name, date of birth, ID number if desired) as well as information on the time of testing and the test kit used. It also contains the QR code.

In your profile at homeDX, simply click on the QR code of your digital certificate. In the window that opens, you can click “Download PDF” and save the certificate offline.

Currently, both the digital and the PDF certificate are available in German and English. The PDF additionally contains the Spanish translation. Other languages are currently in preparation.

Our test certificate complies with the certificate requirements of the EU as well as cooperating countries such as Switzerland. It is currently written in German, English and Spanish.